We try our best to make returns as painless as possible! Here are the simple steps:


1. Contact Us to Start your Return


Here's a pretty standard process


2. Return Info

  • Please send back the items within 30 days.
  • Products must be returned in their original packaging and in a new, saleable condition. 


3. To send back to us:


Option A: You can pay and ship


Please return items to our address:

 

Nack Studio

PO Box 67219

Portland, OR  97268


Please write your order number in 1-inch numbers on the exterior of your package.


Option B:  We can provide you a shipping label and deduct the cost from the refund amount.




4. Tracking Numbers

Please provide a tracking number for your return shipment via email. We will process the refund as soon as the returned product(s) arrive and are confirmed. 

You’ll get a notification of the return and refund via email.