FAQ

Welcome to our Frequently Asked Questions. Here you will find answers to things that come in often, and are easily answered... in a FAQ!

Has my order shipped?
If you order through our Shop, you will receive an email notification about your order being shipped. You can also check the status of your order in your ...
Fri, 14 Jul, 2017 at 2:20 PM
What are your holiday shipping deadlines?
For the 2017 holiday season we will ship according to the cutoff dates below: (All deadlines are based on 12pm Pacific Standard time.)...
Tue, 5 Dec, 2017 at 3:33 PM
Write a Product Review
Reviews are incredibly helpful to us. We would love a review - 5-stars particularly - especially for products on Amazon.  Good reviews are one of the larges...
Tue, 19 Sep, 2017 at 2:03 PM
I'd like to give some feedback
You can give Nack feedback here. If you want to write a product review click here. Something you need our help with? Send us a message.
Fri, 7 Jul, 2017 at 12:31 PM
How do I change my Shipping address?
Head over to the Account Addresses, login and change your address. Alternatively, if you've not placed an order, just type in your Shipping Address AND...
Fri, 11 Dec, 2015 at 1:44 PM
Nack doesn't ship to my country, now what?
There's a good chance one of our Retailers might ship to you! If not, please add your country to our list! We frequently add to our shipping destina...
Wed, 26 Oct, 2016 at 5:38 PM
Do you have any shipping deals?
Nice of you to ask. We give Free Shipping on orders $50 or more! You're always welcome to pay for it, or pay to send it faster.
Tue, 11 Mar, 2014 at 1:08 PM
How soon will my order come?
We ship via USPS and UPS with varying speeds and costs based on weight. You can check your cart's shipping cost right on the cart page. Currently, ou...
Thu, 27 Oct, 2016 at 10:23 AM
Where do your products ship from?
We work with the fine folks at Source Logistics in Beaverton, Oregon 97005 to assemble and fulfill our products.
Thu, 27 Oct, 2016 at 10:24 AM
Can I ship to multiple address in one order?
We wish! Shopify currently doesn't allow that feature. The best way to ship to multiple addresses is to make multiple orders.
Mon, 8 Dec, 2014 at 12:34 PM