FAQ

Welcome to our Frequently Asked Questions. Here you will find answers to things that come in often, and are easily answered... in a FAQ!

Has my order shipped?
If you order through our Shop, you will receive an email notification about your order being shipped. You can also check the status of your order in your ...
Fri, 14 Jul, 2017 at 2:20 PM
Write a Product Review
Reviews are incredibly helpful to us. We would love a review - 5-stars.  Good reviews are one of the largest factors to others finding our products on Amazo...
Mon, 6 Dec, 2021 at 2:30 PM
I'd like to give some feedback
You can give Nack feedback here. If you want to write a product review click here. Something you need our help with? Send us a message.
Fri, 7 Jul, 2017 at 12:31 PM
How do I change my Shipping address?
Head over to the Account Addresses, log in, and change your address. Alternatively, if you've not placed an order, just type in your Shipping Address AN...
Wed, 1 Dec, 2021 at 10:02 AM
Nack doesn't ship to my country, now what?
There's a good chance one of our Retailers might ship to you! If not, please add your country to our list! We frequently add to our shipping destinat...
Wed, 26 Oct, 2016 at 5:38 PM
What are your Shipping Policies?
Free Shipping on U.S. orders* *Some larger products like Furniture have additional shipping costs considering size and weight. You'll find the shipp...
Sun, 31 Jan, 2021 at 2:25 PM
Do you have any shipping deals?
Nice of you to ask. We offer Free Shipping on all orders except Furniture items that are oversized! You're always welcome to pay to send it faster.
Mon, 14 Oct, 2019 at 12:18 PM
How soon will my order come?
We ship via USPS and UPS with varying speeds and costs based on weight. You can check your cart's shipping cost right on the cart page. Currently, our...
Thu, 27 Oct, 2016 at 10:23 AM
Where do your products ship from?
We ship from Portland, Oregon.
Fri, 15 Mar, 2024 at 8:56 AM
Can I ship to multiple address in one order?
We wish! Shopify currently doesn't allow that feature. The best way to ship to multiple addresses is to make multiple orders.
Mon, 8 Dec, 2014 at 12:34 PM